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Winthrop Mountain sports ships via UPS and USPS. We try our best to get orders out as quickly as possible. Some products may take longer if there is a high volume of orders or if there are added shop services.
*Items that are subject to the oversized charge include but are not limited to:
- Skis
- Ski Packages
- Ski Poles
- Ski Bags
- Wax Benches and Forms
- Rollerskis
In-store pickup
- Select the in-store pick-up option during checkout.
-Orders are usually ready within 24 hours after order confirmation.
-Please have your name or order number ready when picking up.
-We’ll hold your items for 14 days. If the Items are not picked up by then we will cancel the order and refund your payment.
Curbside pick-up
- Select the in-store pick-up option during checkout.
- Call us at 509-996-2886 with your name or order number and let us know you are here.
- No extra charge for curbside pickup.
Return/Refund Policy:
- Items must be returned within 30 days of purchase. Items must be in new and unused condition and must be returned with all original packaging.
-Clothing items including shoes, boots, and apparel must be clean and unused with all original tags.
-Winthrop Mountain Sports does not issue shipping labels or credit shipping costs.
How to return/exchange an item
-Pack returned items with original packaging and ship via UPS, Fedex, or USPS.
-Please include a copy of your receipt and a note describing the reason for the return or exchange.
-Due to the increase in orders, it is best to order the replacement item and we will refund the other. item/s when we receive them.
Return the address below with your return address shown on the outside of the package:
UPS AND FEDEX
Winthrop Mountain Sports
Attn: Returns
257 Riverside avenue
Winthrop , 98862 , WA
USPS
Winthrop Mountain Sports
Attn: Return
PO box 639
Winthrop, 98862 , WA
If you have any questions call us at 509-996-2886 or email [email protected]